Airline guide
Air JapanIATA code NQ
Baggage allowances, fare rules, check-in cut-offs and contact details for Air Japan. Policy figures are read from Air Japan’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Japan
Air Japan at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026air-japan.co.jp (opens in a new tab)Full rules: Customer service
Air Japan carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Air Japan checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
What Air Japan’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Air Japan cabins and aircraft
Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.
Still to check: Seat options, Reserved or random, Family seating.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
If your Air Japan flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Air Japan check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Air Japan website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
How to contact Air Japan
- Customer service phone
- +1 800 555 0199
Common questions about flying Air Japan
What is the Air Japan customer service phone number?
According to Air Japan’s own website (air-japan.co.jp, checked 5 Oct 2026): +1 800 555 0199.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Air Japan’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftNot yet verified—
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026