Airline guide
Air FranceIATA code AF
Baggage allowances, fare rules, check-in cut-offs and contact details for Air France. Policy figures are read from Air France’s own published pages and each one shows where it came from and when we checked it.
- Home country
- France
- Alliance
- SkyTeam
- Destinations
- 240 in 112 countries
- Route data Jul 2026
Air France at a glance
Cabin bag size
- Cabin bag size
- 55 x 35 x 25 cm
Verified 6 Oct 2026airfrance.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 hand bag + 1 personal item total up to 12 kg (26 lbs)
- Business & First
- 2 hand bags + 1 personal item total up to 18 kg (40 lbs)
Verified 6 Oct 2026airfrance.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs)
Verified 6 Oct 2026airfrance.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 30 hours before departure (24 hours for Delta-operated US departures)
Verified 6 Oct 2026airfrance.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 40–60 minutes before departure depending on airport
- International
- 60 minutes before departure
Verified 6 Oct 2026airfrance.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +33 9 69 39 36 54
Verified 5 Oct 2026airfrance.com (opens in a new tab)Full rules: Customer service
Air France carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 hand bag + 1 personal item total up to 12 kg (26 lbs) |
| Business & First | 2 hand bags + 1 personal item total up to 18 kg (40 lbs) |
- Cabin bag size
- 55 x 35 x 25 cm
Air France checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) |
| Business | 2 pieces up to 32 kg (70 lbs) each |
| First | 3 pieces up to 32 kg (70 lbs) each (La Première) |
What Air France’s cheapest fare includes
- Lowest fare
- Economy Light: 1 cabin bag and 1 personal accessory up to 12 kg total; checked bag available for a fee
- Seat selection
- Free seat selection opens 30 hours before flight departure during check-in
- Changes and cancellations
- Modifications allowed for a fee plus fare difference; non-refundable ticket
Air France cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy seats, Front Section / Extra Legroom seats, Premium Economy, Business lie-flat suites, and La Première First Class suites.
- Verified 6 Oct 2026airfrance.com (opens in a new tab)
- Reserved or random
- Complimentary seat selection on higher fares; selectable for a fee on Basic fares prior to check-in or assigned free during online check-in.
- Verified 6 Oct 2026airfrance.com (opens in a new tab)
- Family seating
- Air France automatically allocates adjacent seats free of charge for families travelling with children under 12.
- Verified 6 Oct 2026airfrance.com (opens in a new tab)
If your Air France flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Complimentary meals, refreshments, two telephone calls/emails, and hotel accommodation with transport for overnight delays under EU 261/2004.
- Rebooking and refunds
- Full refund within 7 days or rebooking to final destination at earliest opportunity if delayed >5 hours or flight cancelled.
- Compensation
- EU 261 statutory compensation (€250 for ≤1500km, €400 for 1500–3500km, €600 for >3500km) for cancellations or 3+ hour arrival delays unless caused by extraordinary circumstances.
Air France check-in times and airport cut-offs
- Online check-in opens
- 30 hours before departure (24 hours for Delta-operated US departures)
- Domestic check-in closes
- 40–60 minutes before departure depending on airport
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15–20 minutes before departure
How to contact Air France
- Customer service phone
- +33 9 69 39 36 54
Where Air France flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 891 Air France routes serving 240 destinations across 112 countries.
- Destinations
- 240
- Countries
- 112
- Routes tracked
- 891
- Longest route
- 11,674 km
Busiest markets by route count
- Paris218 routes
- Lyon36 routes
- Marseille30 routes
- Nice26 routes
- Toulouse25 routes
A market may include more than one airport.
Longest route in the dataset
11,674 km great-circle distance between the two airports.
Common questions about flying Air France
What size cabin bag can I take on Air France?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 55 x 35 x 25 cm.
How heavy can my Air France carry-on bag be?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 1 hand bag + 1 personal item total up to 12 kg (26 lbs).
What is the Air France Economy checked baggage allowance?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs).
When can I check in online with Air France?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 30 hours before departure (24 hours for Delta-operated US departures).
When does Air France check-in close for domestic flights?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 40–60 minutes before departure depending on airport.
When does Air France check-in close for international flights?
According to Air France’s own website (airfrance.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Air France customer service phone number?
According to Air France’s own website (airfrance.com, checked 5 Oct 2026): +33 9 69 39 36 54.
How many destinations does Air France fly to?
Originfacts tracks 240 Air France destinations across 112 countries, on 891 routes.
Where is Air France based?
Air France is based in France. In the Originfacts route dataset, its busiest market is Paris, followed by Lyon, Marseille and Nice.
What aircraft appear on Air France routes?
The routes we hold name 76W, Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A318, Airbus A318/319/320/321, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340-300, Airbus A380-800, Avro RJ85 Avroliner, Boeing 737, Boeing 737-300, Boeing 737-400, Boeing 737-500, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 757, Boeing 757-200, Boeing 757-300, Boeing 767, Boeing 767-300, Boeing 767-400, Boeing 777, Boeing 777-200ER, Boeing 777-300, Boeing 777-300ER, CRK, Canadair Regional Jet, Canadair Regional Jet 700, Canadair Regional Jet 900, Dash 8-400, Embraer E135/140/145 Regional Jet, Embraer E145 Regional Jet, Embraer E170, Embraer E175, Embraer E190, Embraer E195, Fairchild Dornier Do-328, Fokker 100, Fokker 50 and Fokker 70. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Air France route?
Paris to Santiago, at 11,674 km.
Which alliance is Air France in?
Air France is a member of SkyTeam.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Air France’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data