Airline guide
African Express AirwaysIATA code XU
Baggage allowances, fare rules, check-in cut-offs and contact details for African Express Airways. Policy figures are read from African Express Airways’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Kenya
- Busiest markets
- Berbera, Nairobi, Galcaio
- By route count · route data Jul 2026
- Destinations
- 11 in 5 countries
- Route data Jul 2026
African Express Airways at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +254-20-2014746
Verified 5 Oct 2026africanexpress.net (opens in a new tab)Full rules: Customer service
African Express Airways carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:African Express Airways website (opens in a new tab)
African Express Airways checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:African Express Airways website (opens in a new tab)
What African Express Airways’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:African Express Airways website (opens in a new tab)
African Express Airways cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for African Express Airways. What the route dataset does record is which aircraft types have appeared on its routes:
- Boeing/McDonnell Douglas DC-9
- Boeing/McDonnell Douglas MD-82
- Embraer EMB-120 Brasilia
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types African Express Airways has retired, miss recent additions, and it covers only flights sold under XU. Seat pitch and cabin configuration are not verified for this carrier.
If your African Express Airways flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:African Express Airways website (opens in a new tab)
African Express Airways check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:African Express Airways website (opens in a new tab)
How to contact African Express Airways
- Customer service phone
- +254-20-2014746
Where African Express Airways flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 22 African Express Airways routes serving 11 destinations across 5 countries.
- Destinations
- 11
- Countries
- 5
- Routes tracked
- 22
- Longest route
- 1,994 km
Busiest markets by route count
- Berbera4 routes
- Nairobi4 routes
- Galcaio3 routes
- Bossaso2 routes
- Mombasa2 routes
A market may include more than one airport.
Longest route in the dataset
1,994 km great-circle distance between the two airports.
Destinations in the route data
- Berbera
- Mogadishu
- Nairobi
- Bossaso
- Galcaio
- Mombasa
- Wajir
- Dubai
- Entebbe
- Moroni
- Sharjah
Common questions about flying African Express Airways
What is the African Express Airways customer service phone number?
According to African Express Airways’s own website (africanexpress.net, checked 5 Oct 2026): +254-20-2014746.
How many destinations does African Express Airways fly to?
Originfacts tracks 11 African Express Airways destinations across 5 countries, on 22 routes.
Where is African Express Airways based?
African Express Airways is based in Kenya. In the Originfacts route dataset, its busiest market is Berbera, followed by Nairobi, Galcaio and Bossaso.
What aircraft appear on African Express Airways routes?
The routes we hold name Boeing/McDonnell Douglas DC-9, Boeing/McDonnell Douglas MD-82 and Embraer EMB-120 Brasilia. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest African Express Airways route?
Berbera to Sharjah, at 1,994 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from African Express Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data